shipping

I’m a patient. Where do I see the discount applied to my orders?

Last modified: May 28, 2024

Patient accountsPatient videos & FAQsPatient FAQs

[…] retail price of products will be crossed out, and a reduced selling price will be listed (in blue). The lowest price will be added to your...

Refill reminders

Last modified: May 29, 2024

Practitioner accountsPlans & templatesAdherence tools

[…] be sent:  The order’s delivery date. Supply duration assuming perfect adherence. i.e., how many days the supply should last if consumed...

Video: How to place an order

Last modified: May 28, 2024

Patient accountsPatient videos & FAQsPatient videos

Heads up! Updates to the platform are made regularly to improve your experience. Things may look a little different in your account compared to when t...

I’m a practitioner. Can I subscribe patients to autoship on their behalf?

Last modified: May 27, 2024

Practitioner accountsPractitioner videos & FAQsPractitioner FAQs

[…] autoship on their behalf. Patients must set their own delivery schedules and confirm their payment method to authorize recurring charges. ...

I’m a patient. How do I place an order?

Last modified: May 29, 2024

OrdersOrder FAQsPatient order FAQs

[…] Add products to your cart from prescriptions/recommendations or the Catalog (if available in your account). Select the cart ( ) and then C...

Wellevate support: Stripe-issued 1099-Ks

Last modified: May 28, 2024

Practitioner accountsPayouts, reports & taxesTaxes (US)

[…] min. 200 transactions All other states. Why did Stripe issue me a 1099-K for sales through my Wellevate store? Stripe handles the collecti...

I’m a practitioner. Can I use Fullscript to place a personal order at wholesale rates?

Last modified: May 28, 2024

Practitioner accountsPractitioner videos & FAQsPractitioner FAQs

[…] to a verified healthcare practice or business. This is to ensure products are being distributed in alignment with our goals and brand requ...

Student dispensaries

Last modified: May 28, 2024

Practitioner accountsDispensary setupAccount setup

[…] our brand partners, students aren’t permitted to resell products. As such, all personal-use wholesale orders must be shipped to your hom...

Video: How to navigate your patient account

Last modified: May 28, 2024

Patient accountsPatient videos & FAQsPatient videos

[…] where to find your personalized treatment plans sent by your practitioner, how to access general wellness protocols, where you can set up ...

Paying for your order

Last modified: May 29, 2024

Patient accountsPayment options

[…] payment method in the Payment step of the checkout process. Paying for Autoship orders Autoship orders will be charged to the card select...