Can I change or cancel my order?

Last modified: May 26, 2024

OrdersOrder FAQsReturn FAQs

We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to support...

Building your wholesale order

Last modified: May 28, 2024

Practitioner accountsWholesale orders

[…] in your cart. Proceeding to checkout When you’re happy with the products in your cart, you’re ready to check out. In checkout, you’l...

Can I return product for a refund?

Last modified: May 26, 2024

OrdersOrder FAQsReturn FAQs

We accept returns for products that are unopened, non-heat sensitive/non-perishable, and purchased within the last 30 days. You can submit a return re...

Video: How to build and place a wholesale order

Last modified: May 27, 2024

Practitioner accountsPractitioner videos & FAQsPractitioner videos

[…] your cart from the wholesale catalog 01:21 – Saving Favorites, repeating a past order & re-ordering products 02:34 – Reviewing your sh...

Labs support for providers

Last modified: June 18, 2024

LabsLabsLabs customer support

[…] Our lab experts are here to guide your patients through the entire testing process. They can contact Fullscript directly if they have ques...

Labs support for patients

Last modified: June 18, 2024

Patient accountsYour labs

[…] or your provider Our lab experts are here to guide you through the entire testing process. Contact Fullscript directly if you have questio...

Practitioner support

Last modified: May 30, 2024

[…] and access settings Catalog permissions are set at the dispensary level, applying to all patients in your dispensary. Patient catalog acce...