Fulfilling your order and possible partial shipments
Last modified: May 24, 2024
[…] expect multiple (split/partial) shipments All in-stock products are expected to arrive within the estimated delivery window displayed at c...
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I’m missing product(s) from my order. Where are they?
Last modified: June 17, 2024
[…] days will be canceled and refunded to your card automatically. If a shipment arrives and you’re missing products from your order: Che...
Missing and damaged shipments or products
Last modified: May 29, 2024
[…] orders only, this signals more items are expected to ship later. Learn more. Check for additional shipments that are on their way. Check...
Order cancellations and modification requests
Last modified: May 25, 2024
[…] packed as soon as possible. Unfortunately, that means we’re unable to support cancellations and changes to orders once they’re placed....
Backorders, out of stocks, and approximate restock dates
Last modified: June 7, 2024
[…] unavailable product and clicking the Email when in stock box. Tip! Patients can disable product notifications from the communication prefe...
Video: How to track your order
Last modified: May 28, 2024
[…] Fullscript order ships, how to track your order in your account and from the courier’s website, and what to do if there’s a problem wi...
Proposition 65 label requirements (California only)
Last modified: May 23, 2024
[…] California-only products in the catalog Some brands, such as Ortho Molecular Products and Carlson Labs, require the California-only labele...
Courier information
Last modified: May 24, 2024
[…] by courier limitations specific to their addresses. Unfortunately, we won’t be able to predetermine the courier for the delivery of your...
Payout reports
Last modified: May 29, 2024
Payout reports Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and...
US dispensaries: Navigating your financial reports and 1099-K for tax purposes
Last modified: May 29, 2024
[…] two reports may differ slightly. Learn more. Expenses These are the fees charged by Fullscript. Fees include (not a complete list): Fullsc...