Fulfilling your order and possible partial shipments
Last modified: May 24, 2024
[…] ship all in-stock items immediately and fulfill any out of stock products later when stock is available. Items that can’t be fulfilled w...
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I’m a patient. Can I place an order through chat support?
Last modified: May 25, 2024
[…] we’ll need the following information: Your name and email address Items and quantities to be purchased Ship-to address Preferred shippin...
Autoship with Fullscript: How it works
Last modified: June 6, 2024
Schedule your refill orders with the flexibility to skip, pause, or cancel an order anytime.
How to schedule refills with Autoship
Last modified: June 17, 2024
[…] register for Autoship, you expressly acknowledge and agree that your Practitioner is automatically authorized to charge you for orders acc...
Wholesale checkout experience
Last modified: May 29, 2024
[…] shipped within 21 calendar days. Clicking Place order to submit your order at the final step of checkout. Warning! Once an order is placed...
Payout reports
Last modified: May 29, 2024
[…] generated for each payout period and provides a breakdown of earnings from your patient orders. All proceeds are paid with the order’s f...
Managing your shopping cart
Last modified: May 27, 2024
[…] checkout. Tip! You can select the Back to cart button to go back to your shopping cart and make changes before placing your order. Ord...
Missing and damaged shipments or products
Last modified: May 29, 2024
[…] ice packs in your shipments. Small heat-sensitive items are often packed alongside ice packs to keep the package cool in transit and can b...
Communication and email preferences
Last modified: June 13, 2024
[…] make any changes you might want to make to your Autoship order before it ships. This includes skipping all or part of your Autoship order,...
Account activity and balance report
Last modified: May 24, 2024
[…] by Fullscript associated with administering the transaction. Also referred to as cost of goods sold (COGS). Transactions found in the repo...