Fulfilling your order and possible partial shipments
Last modified: May 24, 2024
Fulfilling your order We make every effort to get your shipments to you in as few shipments as possible. Inventory availability may require multiple s...
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replacements
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My order hasn’t arrived. When can I expect delivery?
Last modified: May 26, 2024
First, refer to your tracking information for an estimated delivery date provided by the courier. When you receive your shipment notification email, p...
Saving and managing payment methods for wholesale purchases
Last modified: May 28, 2024
Overview Payment methods you use to purchase wholesale orders can be saved to your account and used again for future orders. These cards can only be u...
I’m missing product(s) from my order. Where are they?
Last modified: June 17, 2024
We do our best to ship all orders in a single shipment, but sometimes product(s) may need to be shipped from multiple warehouses or be shipped later i...
Wholesale shipping policy
Last modified: May 28, 2024
The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.
US dispensaries: Navigating your financial reports and 1099-K for tax purposes
Last modified: May 29, 2024
This article is intended for practitioners who received Form 1099-K from Fullscript. We suggest referring to US dispensaries: Reporting your income fo...
Financial reports for dispensaries
Last modified: May 24, 2024
Overview Financial reports are generated for profit dispensaries to aid in tracking sales activity, distributing earnings to staff, and completing tax...
Editing supplement plans
Last modified: May 28, 2024
Overview To help your patients reach their wellness goals, we’ve made it easy to remove and swap products from active supplement plans. Changes ...
Reroute a package
Last modified: June 18, 2024
Reroutes: to be used sparingly Rerouting to warehouse Rerouting orders to the warehouse should be done rarely for several reasons: it increases ...